Terms of service

Terms of Service

Last Updated: August 22, 2026

Welcome to BazeLine. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. General

BazeLine provides products for sale through our online store. We reserve the right to update, modify, or discontinue products, services, prices, or policies at any time without prior notice.

2. Orders and Acceptance

When you place an order, you agree that all information provided is accurate and complete.

Placing an order does not automatically guarantee acceptance. We reserve the right to cancel or refuse an order due to product availability, incorrect pricing, suspected fraudulent activity, or other reasonable circumstances.

If an order is cancelled after payment has been made, any applicable refund will be processed according to our refund policy.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, sizes, and prices are accurate. However, slight differences in colour or appearance may occur due to lighting, photography, or differences in device displays.

Product availability is subject to change without notice.

4. Pricing and Payments

All prices displayed on our website are in Bangladeshi Taka (BDT) unless otherwise stated.

We reserve the right to correct pricing errors. If an incorrect price is displayed for a product you have ordered, we may contact you before processing the order or cancel the order where necessary.

5. Shipping and Delivery

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Any estimated delivery time shown on our website is an estimate and is not guaranteed.

Customers are responsible for providing accurate delivery information. BazeLine will not be responsible for delays or delivery issues caused by incorrect or incomplete customer information.

6. Returns and Refunds

Our Return & Refund Policy applies to eligible returns and refunds.

Customers may request a return according to the conditions and time limits stated in our Return & Refund Policy. Where applicable, original delivery charges and return delivery charges may be deducted from the refund amount.

If BazeLine sends an incorrect, damaged, or defective product, the customer will not be responsible for applicable return delivery costs.

7. Exchanges

Our Exchange Policy applies to eligible product exchanges, including exchanges related to sizing issues or product defects.

Products must meet the applicable conditions for exchange, including any requirements regarding product condition and original tags.

8. Customer Responsibilities

You agree not to:

Provide false or misleading information when placing an order
Use our website for unlawful or fraudulent purposes
Attempt to interfere with the security or proper operation of our website
Misuse, copy, or reproduce our website content without permission

9. Intellectual Property

All content on the BazeLine website, including text, images, logos, graphics, designs, and other materials, is owned by or used with permission by BazeLine.

You may not copy, reproduce, distribute, or commercially use our content without prior written permission.

10. Limitation of Liability

To the extent permitted by applicable law, BazeLine will not be liable for indirect, incidental, or consequential losses arising from the use of our website or the purchase of our products.

Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable law.