Refund policy

Return Policy

At BazeLine, we want you to shop with confidence. If you need to return a product, the following policy applies.

1. Return at the Time of Delivery

You may check the product in the presence of the delivery agent. If you do not like the product, you can return it immediately by paying the applicable delivery charge.

2. Return After Delivery

If you are unable to check the product at the time of delivery and later wish to return it, you must notify us within 7 days of receiving the parcel.

To be eligible for a return, the product must:

Be unused and in its original condition
Have all original tags attached
Be suitable for resale

3. Return Shipping and Refund

Once your return is approved, we will arrange for the product to be collected.

For approved returns, the original delivery charge and return delivery charge will be deducted from the refund amount. The remaining balance will be refunded to you.

4. Incorrect or Defective Products

If we send you the wrong product, wrong size, or a damaged or defective item, you will not be charged any delivery or return costs. We will review the issue and arrange an appropriate replacement or refund.